The American Club 2023/2024 Annual Report

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FRONT OFF ICE & THINKSPACE

FRONT DESK OPERATIONS – SERVICE WITH A SMILE Over the past year, the team at the Front Desk handled a total of 46,624 calls, showcasing the Club’s commitment to and competence in supporting its Members with first-rate service. Additionally, the Club welcomed a total of 838 Reciprocal Members; a testament to its strong network, brand appeal, and ability to engage communities beyond its own.

BETTER FIRST IMPRESSIONS For the comfort of the Club’s Members and their guests, a 10-foot ceiling fan was installed at the Club’s Claymore entrance to enhance air circulation in the area. The visitor waiting lounge was also furnished with sleek, bladeless Vortex fans.

Bladeless Vortex fans to provide extra comfort to Members

ACOUSTIC TREATMENTS FOR THINKSPACE

Acoustic treatments for the phone booths and meeting rooms were completed, optimizing sound quality and privacy in these spaces.

OPEN BOOKS, OPEN MIND

The Library saw a total of 56,822 book loans over the year; an indication of thriving interest in the Club’s literary resources. Regular activities such as storytelling and monthly craft contests were similarly popular and instrumental in engaging Members and their families, with the latter garnering a total of 199 submissions in the same time period.

Thinkspace boardroom

THE AMERICAN CLUB SINGAPORE ANNUAL REPORT 2023 / 2024