The American Club 2019/2020 Annual Report

17 PAGE

JOGA APP

I-Squash - The only one in Asia

USING TECHNOLOGY TO BUILD A BETTER EXPERIENCE

FY20 saw the Information Technology and Security teams build on the momentum to embrace technology to create a better experience at The Club for Members, guests and staff alike. The launch of the JOGA app allows Members to conveniently book tennis lessons from their phonesordesktops, greatly reducingtheamount of time and manpower allocated to scheduling. It also provides up-to-date visibility of training hours and facility availability. The Gym also acquired the InBody Analysis, a bioelectrical impedance analysis, that accurately measures detailed composition of the body (body water, proteins, minerals, and body fat), in October last year, and I-Squash, which uses an overhead projector and motion-sensing cameras to turn the front wall of the squash court into an interactive screen, was introduced in March this year. The American Club Singapore is the first and only club in Asia with this interactive squash program.

Tap card access was introduced in March 2020

times independently without waiting in line for counter assistance.

The Library is also equipped with a barcode scanning system, which significantly improves the efficiency of reconciling our book inventory at the end of each month. The book-borrowing pad, available at Thinkspace and within the Library, also enables Members to borrow and return books independently, freeing up the Thinkspace staff to attend to other Member queries. The staff changing room is also equipped with an RFID laundry system which helps to streamline the staff laundry process, reducing manual labour for receiving and issuing staff uniforms, freeing Housekeeping staffing to Clubhouse cleaning.

Tap card access at the Gym became mandatory in April.

In addition to the Gym, The Club also added tap card access to the Thinkspace meeting rooms. The system allows staff to pre-set meeting room access times. This enables Members to access the meeting rooms at allocated booking