TAC Workplace Safety & Health - Meeting Minutes

TAC Workplace Safety & Health Creating a safe working environment for all Meeting Minutes

WORKPLACE SAFETY & HEALTH COMMITTEE

GENERAL COMMITTEE

Mylene Soh Director of People Development

Christine Kaelbel-Sheares General Manager

Nerang Mohammad Committee Chair

Fazimah Fazil Admin Support

MackTan CommitteeVice-Chair

Duxbury Low Food & Beverages

EleenYap Operations / Support

Ananthi Rajoo Facilities & Security

Angie Ng Finance / Admin

Julie Zul Club Events / BQT OP

Mark James Fitness & Leisure

Shaiful / Qi Xuan Club Events

Azlan Engineering

AnnabelleYong Admin Office Janice Lin Incident Repor t / Training

Pradeep / Zaid / Janice / Kara Front Office / Youth / Thinkspace / Spa

Stanley /Eunice Gym / Tennis / Squash

Jason Leong/ Micheal Chia Kitchens & Service Amie / Yash / Jaime Banquet / Catering / Essentials / Gourmet Pantry

Alfie / Dahlan Banquet Operations

Simon Chelliah Security Suresh Perumal Housekeeping

Greg / Abdul Aquatics

Kimberly Lim Membership

Joanne Lee Admin & Suppor t

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October 18, 2023 Meeting Minutes

WSH Minutes of Meeting Date: October 18, 2023 Time: 3pm Venue: Galbraith Ballroom Attendees: Nerang Mohammad (NM) - Chair

Anthony Pabalan (AP)

Mark James

Julie Zul

Mylene Soh Janice Lin

Juliany Kurniawan

Rachel Ang Michael Chia Crystal Ng Mike Tan Jaime Kong Nicole See Lee Kar Leong Fazimah Fazil Asnita Amran Rose Hebrona

Peggy Ng

Pradeep Pannirselvam

Annabelle Yong Azlan Januir

Lydia Lee Jason Leong Anna Bryant Pathmanathan

Gideon Tan Shin Ling Ng

Janice Vallesfino

Jasper

Jia Hoe Zaid Idris

Eunice Acorda

Mohamad Alfiyan Bin Sman

Muhammad Hazrin Bin Hussein Sofiah

Xavier

Nabila

Sam

Record of Meeting: S/N Item 1.

a. Chair called the meeting to order at 3.06pm. Chair then handed over to AP to discuss the meeting’s agenda. A) Sick Leave Report a. AP reported on Sick Leave Report for the calendar year to date as follows: 1. Paid Medical (MC) totaled 984 absences mainly due to flu and headache. This translated to 71% vs 61% PY; 2. Paid Hospitalization tallied 348 absences mainly due to covid & other non-work-related cases. This translated to 25% vs 35% PY; and 3. Work Injury reported 54 absences which involved 10 incidents, 60% of which were F&B Kitchen related while 40% were F&B Service related. These incidents resulted from 60% cuts, 20% burning/scalding and 20% others (STFs & Ergonomics related). b. A total of 1,386 absences were reported from January to September which is equivalent to 5 staff not working. WICA reported incidents has increased for the past two years, 11 incidents in 2022 vs 10 incidents for current year to date. This has prompted MOM to issue a WSH audit on 26 October. c. AP then shared the following recommendations to avoid similar occurrence of incidents: 1. Conduct safety briefings – do not rush, work safely and follow SOP and report hazards immediately; 2. Continue to practice good hygiene and disinfection of workstations; 3. Take occasional breaks to recharge; and 4. Attend Team Wellness activities. B) Club Incidents a. Staff related incidents for Q1 tallied to 5 vs 7 PY with the month of September reporting the highest cases. These incidents involved cuts (2), burn/scald (1), health issues (1) and fall (1). AP

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has stressed again to adhere to earlier recommendations of conducting safety briefings, to not rush, always work safely and report hazards. b. Meanwhile, member related incidents tallied to 14 vs 15 PY. These involved Wallholla (4), sports injuries (4), health related (3) and STFs (3). It is recommended for coaches/teachers to conduct occasional safety briefings before lessons and to have hydration breaks to avoid similar occurrences. c. AP encouraged team members to join TeamWellness WhatsApp group to know about the latest teamwellness activities and visit WSH digital platforms such as the WSH e-book for various safety related materials as well as the QR code to facilitate timely and anonymous health hazards reporting. C) Team Wellness a. A total of 92 registrations for various team wellness activities were recorded YTD. Admin, Membership & Member Services as well as F&L and Youth were hailed as top three departments with highest participation. New events were also introduced such as Salsation Dance in October and Nirvana Fitness in November. b. Fitness Passport Challenge, held for the period 1 Aug to 30 Sep, in celebration of TAC’s 75 th anniversary, garnered a total of 158 passport submissions. The activity tallied 52 participants from various departments: Admin (21), F&B Service (11), F&B Kitchen (10), F&L (5), Membership/Member Services (4) and CSV (1). D) Emergency Procedures a. Emergency situations are categorized into a. Life-Threatening (involves unconsciousness, chest paints, difficulty in breathing, seizure/fits, major burns, allergic reactions and suspected spinal injury) and b. Non-life threatening (cuts/bruises, nose bleeds, sprains & strains, fractures, bites & stings, minor burns and nausea). In either case, team member dials “0” from any local line to reach the Front Desk to report the incident and call for help. b. What to do in case of emergency: 1. Stay calm and assess the victim’s condition; 2. Dial “0”, Front Desk picks up the call and asks 1. What is the emergency? 2. Where is your location? And 3. What is your name? FD will inform the DM, who then deploys lifeguard; 3. Return to the victim and inform that DM/help is on the way. If you are a first aider, give care to the victim; 4. Stay with the victim until DM arrives. If you are not giving aide, do not stay in the area and keep other staff members away from the area; 5. Incident report submission. c. These procedures/guidelines are displayed in all FA boxes around the club, the WSH bulletin boards as well as in various strategic staff areas. d. In the rare event of Firearms and Weapons attack, R un, H ide and T ell. Run away from danger, consider the safest route, move quickly and quietly, and insist others to leave with you. Hide if escape is not possible, lock yourself in but do not get trapped, move away from the doors and switch your phone to silent mode. Tell , call police at 999, SMS 71999 if not safe to talk, provide details about the attackers, T - total no. of attackers, E -equipment or weapons being carried, L -

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Look of attackers and L -location of attackers. This info can also be sent to SGSecure app or i- Witness on the Police@SG app.

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E) Safety Reminders a. AP once again reiterated on the following safety reminders: 1. All firefighting facilities, protection system, fire exits and exit routes must be free of obstruction; 2. Exit staircase and routes cannot be used for storage even on temporary basis; 3. At least 1.2m unobstructed passageway for exit routes; 4. Emergency exit doors cannot be locked. b. With STF reported as number one accident in Singapore and worldwide, AP emphasized on the danger of distracted walking. Teammembers are reminded to always work around having safety in mind - before, during and after any task and to always walk with caution. Likewise, report and address hazards immediately, to adhere to SOPs and not rush, to disinfect and sanitize and to ensure that FA items are intact. c. AP enjoined team leaders to include safety as agenda in planning and to review processes, layouts, and procedures to put safety considerations in place. DMs will continue to highlight safety concerns and urged team leaders’ cooperation in addressing the issues. Needless to say, non-compliance can result to hefty fines and imprisonment.

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F) WSH Organization Chart

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G) Other Matters a. Chair also addressed the safety of vendors and shared that he will be conducting RA Trainings and asked everyone especially the Youth Team to send as many representatives. More details to be shared in the next coming days.

Meeting adjourned at 3.46 pm. Recorded by: Rose Hebrona Vetted by: Anthony Pabalan Approved by: Nerang Mohammad

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March 28, 2023 Meeting Minutes

WSH Minutes of Meeting Date: March 28, 2023 Time: 3pm Venue: Galbraith Ballroom and Zoom

Attendees (Galbraith Ballroom): Nerang Mohammad (NM) - Chair

Anthony Pabalan (AP)

Dan Durkin Mack Tan Peggy Ng Nicole See

Julie Zul

Duxbury Low

Michael Chia Carere Kwan

Pradeep Pannirselvam

Avril Lim

Ananthi d/o Rajoo Stephen Chong Amie Leong S Kumaravelu Suresh Perumal Attendees (Zoom): Mark James Stanley Cornelius

Azlan Januir Lee Hon Boon Eunice Acorda Fazimah Fazil

Ken Lim

Tan Leng Chuan

Phua Jiekai

Aravinthan Madhavan

Kesavan

Rose Hebrona

Ronald Ho

Zarina Wong

Simon Chelliah Juliany Kurnia

Crystal Ng

Syameel Jofri Benjamin Mah

Kimberly Lim

May Siew

Absent with apologies: Angie Ng (AN)

Janice Lin

Record of Meeting:

S/N Item 1.

a. Chair called the meeting to order at 3.03pm. Chair then handed over to AP to discuss the meeting’s agenda. A) Club Incidents a. AP opened about the safety protocols that were temporarily set aside during Covid as there were no activities then. This will be discussed further under Team Welllness/WSH items later, to refresh everyone as well as to inform newly joined team leaders and members. b. For Member incidents, AP reported that most incidents involved sports injuries at tennis courts and swimming pool and the quads. He asked for occasional safety briefings/reminders by coaches prior to matches/lessons and around the pool area as well . Members’ underlying health conditions also contributed to member related incidents. c. Meanwhile, staff related incidents involved mostly slips, trips and falls (STF) and cuts by knife and other objects. d. Based on projection, the Club will exceed the number of incidents compared to last year which is alarming. Though the high number involves member related incident, this still reflects the Club’s overall standing. e. AP once again urged everyone to always think safety all the time and to address and report any potential hazards, both in member and staff spaces. f. AP shared the WSH digital platforms, the e-book, for team members to access safety resources, and the QR code to immediately report any potential hazard they encounter.

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g. On Sick Leave Report for year 2022, a total of 2,048 absences were reported. This is equivalent to 5.6 staff away from work and were mostly due to Covid protocols. h. For this quarter, the Club has reported an average of four staff absent from work mostly due to MCs. i. AP once again encouraged everyone to work safely, report hazards, conduct safety briefings and review work processes to prevent medical and work injury, and to adopt a healthier lifestyle to prevent hospitalization. B) Team Wellness/WSH Items a. Team Wellness activities for the fiscal year-to-date, AP reported a total of 425 participations across all activities from various departments. He commended the highest number of participations coming from Accounts, followed by Front Office, Housekeeping, Membership and Youth. b. Team Wellness Channel now has 55 subscribers to date. The channel broadcasts any WSH matters including Team Wellness activities. Team members who subscribe to the channel also qualifies for the monthly lucky draw. c. Safety audits/Refresher Training . DMs continue to conduct their routine safety audits such as chiller man trap alarm testing, fire-fighting practical refresher, handicap emergency button testing, safety orientation/refresher among others. d. Safety Protocols . AP stressed the importance of safety and shared how it is met with unfavorable responses from Team leaders with usual responses such as not enough space, no time, no manpower, nothing will happen, etc., when such matters and issues are being addressed to their department/s. e. AP continued by showing clips of hazards spotted around the Club. He also showed some news reports and video of fire accidents that claimed hundreds of lives which resulted from blocked exits and obstructed escape routes when those fire broke out.

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f. AP once again reiterated the importance of safety in saving lives including our own. He shared the following safety reminders in adherence to Fire Safety Building Regulation and WSH SWPs and encouraged all to always inculcate the safety mindset.

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g. WSH Organization Chart . AP shared the updated WSH Committee Organization chart and mentioned about Admin and other departments that need to be filled up. He then addressed HODs and team leaders to appoint their team members to be part of the WSH Committee.

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C) Any Other Business

a. Upcoming Events: ➢

Bomb Threat on Apr/May with CERT/Warden, no evacuation required. ➢ Fire Drill in June/July. ➢ GDX (Ground Deployment Exercise) with SPF on April 27

Meeting adjourned at 3.36 pm. Recorded by: Rose Hebrona Vetted by: Anthony Pabalan Approved by: Nerang Mohammad

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February 8, 2023 Meeting Minutes

WSH Quarterly Minutes of Meeting Date: February 08, 2023 Time: 3pm Venue: Galbraith Ballroom

Attendees: Nerang Mohammad (NM) - Chair

Anthony Pabalan (AP)

Angie Ng (AN) Juliany Kurnia Kimberly Lim Benjamin Mah Fadhil Azmi Azlan Januir Lee Hon Boon S Kumaravelu Fazimah Fazil

Duxbury Low

Mylene Soh Michael Chia

Palani

Carere Kwan Fabian Chua

Mike Tan

Ananthi d/o Rajoo Greg Fasala Stephen Chong Tan Leng Chuan Abdul Bin Latip

Pradeep Pannirselvam

Shin Ling Ng

Jeff Tan

Felicia Kua

Rose Hebrona

Absent with apologies: Dan Durkin

Mack Tan Eleen Yap

Crystal Ng

Simon Chelliah

Record of Meeting: S/N Item 1.

a. Chair called the meeting to order at 3.03pm. Chair then handed over to AP to discuss the meeting’s agenda. A) Club Incidents a. AP reported that majority of Member incidents involved sports injury mostly happening at tennis courts. As the numbers are increasing, AP requested that F&L - Tennis Team, Greg as well as Deep/Youth to conduct occasional safety briefings prior to running their respective classes. b. Incidents involving pool gratings accounted at five for the last quarter also contributed to reported member incidents. The necessary safety precautions have already been put in place, such as replacement of all gratings around the pool area. A replacement plan of all gratings every few years is also being considered to better prevent potential accidents. c. Member’s underlying health conditions also added to the related member incident report. d. On the other hand, reported staff related incidents involved mostly slips, trips and falls (STF) and cuts by knife and other objects. AP pointed out that most of STF incidents were due to staff’s distracted walking and operations at their work areas while they are on their mobile phones. e. Based on projection, the Club seems to show a downward pattern. However, numbers are still estimated to end up at around 75+ incidents at the end of fiscal year, though staff incident is projected for a lower count. f. With this, AP urged everyone to always think safety and to address and report any potential concerns, especially those in their immediate surroundings. g. On Sick Leave Report, a total of 2,225 absences were reported for the calendar year. This equates to an estimate of six staff away from work. However, it was noted that there was significant improvement especially on MCs.

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h. In order to prevent work injury, AP stressed on working carefully/safely, conduct safety briefings and review work processes whereby needed. As to prevent hospitalization, he further encouraged everyone to adopt a healthier lifestyle and to join the Club’s teamwellness activities. B) Team Wellness/WSH Initiatives a. For year-to-date activities, AP reported a total of 383 participations across all activities. For January however, some activities were cancelled due to the Chinese year period. b. Festive Step-a-thon which ran fromNov 1 to Jan 1 recorded a total of 673 submissions. The event saw 45 active participating staff and awarded 30 lucky draw winners. Next festive step-a-thon will be for the Birthday Bash Challenge. c. WSH Initiatives – WSH Digital. AP shared the Committee’s digital initiatives which featured the QR code wherein staff can report any potential hazards especially in their immediate work areas. This further allows them to report anonymously. On the other hand, WSH e-Book provides safety and health related materials accessible through meetings decks, minutes of meetings and other safety resources.

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d. Team Wellness Channel now has 58 subscribers to date. The channel broadcasts any WSH matters including Team Wellness activities to increase staff awareness of WSH activities especially those who have no access to emails. Team members who subscribed to the channel also qualifies for the lucky draw. e. Routine safety audits conducted by DMs/WSH Audit resulted to the following safety reminders: • Do not block exit routes and exits • Do not obstruct hose reels and first aid boxes • Watch out for tripping hazards AP also shared that they are working on an app used by HACCP, linking with F&B. This app allows timely tracking of incidents and actions taken, readily accessible to team leaders and relevant departments. C) Any Other Business a. WSH Organization Chart. Chair shared that the Organization’s chart will be updated with Duxbury and Michael replacing Dan Durkin who has stepped up as the Acting General Manager. • Arrange store rooms and do not overstack • Dial “0”in case of emergencies (small or big)

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b. Upcoming Events: Ø Fire Fighting practical at Rooftop on Feb 22 at 3pm. DM Palani extended the invite also to Admin staff, with 10 pax capacity for each of the two sessions. Ø First Aid Refresher, CPR & AED will resume in February. Ø WSH Exco meeting on Mar 29 at 10am, Admin Meeting Room. Ø JP Morgan Challenge (walk/run) on Apr 27 at 5pm, TBA. Ø Bomb Threat on Apr/May with CERT/Warden, no evacuation required. Ø Fire Drill in June/July. Ø GDX (Ground Deployment Exercise) with SPF from February to June. This will be conducted during Club’s closing period and assistance by DMs, Security, Housekeeping and Engineering may be required.

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D. Other matters

a. WSH Awards • Care Awards (Culture, Acceptance, Respect and Empathy) • WSH Innovations award

AP shared that Committee is planning to apply for WSH Awards mentioned above. Preliminary reviews however showed that Club may not qualify due to the reported number of incidents (#<20). AP continued that Club will pursue to explore other awards such as BizSafe awards. He further stressed that the Club adopts a better reporting system that includes even minor injuries, caring for staff welfare utmost. Chair further concurred stating that Club aims for transparency and nurtures open communication rather than pursue these citations.

Meeting adjourned at 3.33 pm. Recorded by: Rose Hebrona Vetted by: Anthony Pabalan Approved by: Nerang Mohammad

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November 30, 2022 Meeting Minutes

WSH Monthly Exco Minutes of Meeting Date: November 30, 2022 Time: 10 am Venue: Boardroom, Thinkspace

Attendees: Nerang Mohammad (NM) - Chair

Anthony Pabalan (AP)

Rick Coate (RC) Zarina Ismail

Angie Ng (AN)

Dan Durkin (DD)

Anita

Janice Lin

Zaid Idris

Rose Hebrona

Absent with apologies: Mark James

Record of Meeting:

S/N Item 1.

a. Chair called the meeting to order at 10.05am. Chair then handed over to AP to discuss the meeting’s agenda. A) Club Incidents a. For fiscal year to date, October has the highest number of incidents reported with a total of 14. As for November, Member incidents mainly involved sports injuries happening in the tennis courts and at quads. AP suggested for coaches to conduct safety briefings and reminders especially to children, occasionally. RC said rate is pretty low compared to the amount of activities Club conducts, however WSH aims for “zero incident”. b. Few incidents involving the pool gratings were also reported. As the gratings were plastic, they have become brittle and breaks when stepped on. With this, NM recommended for CAPEX to change the gratings every three years and to have regular inspection. NM said they are getting thicker gratings, further to ANs suggestion on getting better quality. DD also suggested for concrete gratings instead of plastic which is being considered as per NM, though costly. As of the moment, immediate remedy is to replace all gratings which NM and MJ are currently looking into. c. Health conditions also added to member related incident report which are beyond Club’s controls. d. Staff incident on the other hand recorded only 1 minor incident involving STF which is the trending incident currently. AP also mentioned a recent incident which involved a staff using his phone while taking the staircase. This will be highlighted in next month’s campaign. e. Overall and based on projection, Club may wind up with a higher rate by end of FY compared to previous year. However, there is n’t a precise comparison vs pre-Covid, and that Club has better reporting system this year as well. Additionally, majority of incidents involved members while staff related incidents, which WSH focuses on, is still good as it is below industry trend. The Club also reports comprehensively and holistically, including both members and staff, thus the high number. In summary, Club is doing well as we only have minor incidents reported and that any trending incidents will be raised immediately. f. For the Sick Leave Report on paid medical, hospitalization and work injury, updated data for November on average reported a significant improvement compared to January to October of

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the calendar year. Total to date stats of 1,936 absences roughly equates to 5.3 staff away from work. B) Team Wellness/WSH Initiatives a. November events logged 55 participants, with cancellation of Trail Walk and I-cardio due to nil sign-ups. AP thanked various departments for their continued support and participation with special commendation to the Accounts, Front Office, Membership, Housekeeping and Youth having the highest participations respectively. He also addressed the Committee to encourage team members to participate in Team Wellness activities to stay active. b. Festive Step-a-thon to date has recorded 330+ submissions with 35 active participating staff. Activity runs from Nov 1 2022 until Jan 1 2023 with vouchers and exclusive items up for lucky draw prizes. AP thanked PD, Eleen and GM office for prizes and continues to welcome prize sponsorships. c. WSH Initiatives – WSH Digital

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AP was pleased to share the launching of WSH Digital, which features WSH e-board and e-form. This flipbook is similar to e-magazines whereby Team leaders may access the various safety resources which they can share to their team members during outlets’ respective briefings.

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Posters are already available in various staff area however AP addressed the committee and team leaders who have the power to effectively communicate these to their team members. RC suggested that these be made available in different languages which AP agreed to consider. d. Moreover, e-forms on QR code are already available for team members to scan to directly report any potential hazard they may spot. Staff may opt to be anonymous in sending the report. AP receives immediately any alerts and notifications of hazards reported, which he will highlight to the DMs in his absence. RC also suggested to put up stickers on cafeteria tables to be more visible to all staff and if these can be made available in members’ area as well. e. On another note, RC asked to consider mental wellness to help staff on how to deal with rude/difficult members and how to recover from stress. AP shared that he has been liaising with a coach however there is no availability yet as demand for these services are high. He is continually checking with other related organizations as well. AP to work with Janice & PD for collaboration as suggested by RC. f. Team Wellness Channel to date has 48 subscribers. This channel broadcasts any WSH matters including Team Wellness activities. g. Safety Audits. DMs have increased safety audits starting with the chiller man trap alarm testing and handicap emergency button testing. DMs will also be reviving the DM/WSH Audit file for record keeping to be updated every month and any urgent matters will be addressed immediately. Zarina will disseminate link to DM/WSH Audit to all departments by today. AP invites the Team Leaders to be the walking ambassadors of safety and cleanliness with the ultimate goal of having these virtues as everyone’s responsibility.

h. Safety Champion. AP shared that the pioneering staff to be awarded with Safety Excellence Award is Isaac from Aquatics who has displayed an exemplary deed in attending to a near drowning case involving a member’s child. He will be awarded with a certificate and $100 vouchers. Criteria for safety champion calls for any teammember on the ground who exemplifies WSH principle and values and has done something extraordinary. RC also added to consider staff who identifies hazard and reduces risk.

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C) Any Other Business

a. WSH Organization Chart

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Fadhil was confirmed as representative for Admin Office. RC also asked to add Julie alongside Eleen for Operations/Support ExCo.

b. Upcoming Events: 

Fire Fighting practical at Rooftop to resume in January.  First Aid Refresher, CPR & AED will resume in January.  WSH Quarterly meeting on Jan 28 at 10am, no Dec ExCo meeting.  Fire Drill tentative on Dec 20 at 3pm. It will be a mix of bomb threat, explosion and evacuation. Security to send request to use Novotel as assembly point.  Meditation and Mental Wellness workshops, TBA  GDX (Ground Deployment Exercise) with SPF in Jan to May 2023. A collaboration with SCDF whereby different team responders will be coming to the Club to conduct minor exercises to familiarize themselves with the Club in the event of any emergency. This will be conducted during Club closing period. Night Shift Security and Housekeeping to assist. D. Other matters e. RC praised the Team for a job well done and expressed his pride on how well the Committee runs. This is by far the best WSH program/organization he came to know of in Singapore.

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Meeting adjourned at 10.35 am. Recorded by: Rose Hebrona Vetted by: Anthony Pabalan Approved by: Nerang Mohammad

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October 27, 2022 Meeting Minutes

WSH Monthly Exco Minutes of Meeting Date: October 27, 2022

Time: 10 am Venue: Zoom

Attendees: Nerang Mohammad (NM) - Chair

Mylene Soh (MS)

Eleen Yap (EY) Mark James (MJ)

Rick Coate (RC)

Dan Durkin

Anthony Pabalan (AP)

Anita

Zaid Irdis

Rose Hebrona

Record of Meeting:

S/N Item 1.

a. Chair called the meeting to order at 10.06am. During pre-meeting discussion, it was suggested to include Fadhil in the WSH Org chart as Admin In-charge. RC also suggested for the next WSH meeting to be in person. Chair then handed over to AP to discuss the meeting’s agenda. A) Club Incidents a. For the past four months July to October, Member incidents mainly involved sports injuries from taekwondo and tennis. There were also (2) minor incidents reported at the Wallholla. b. Staff incidents on the other hand involved slips, trips and falls (STF) as well as minor cuts whereby team members are rushing and injured themselves. c. Overall, there was little progress, and the projection indicates that we might reach the same level as previous year. AP stressed the need for team members to always be cautious of our surroundings, address any potential hazards, and never haste. d. Moreover, based on the updated Sick Leave Report for the calendar year, a total of 1,895 records of paid medical and hospital leaves (including Covid quarantine) as well as work injuries were reported. Although there is no direct comparison on this data pre-Covid, this numbers roughly equates to five or more employees not working. e. AP also shared the data on Work Injury Report, which showed that 43 days in total of staff absences from work-related injuries were reported to WICA for the calendar year to date. B) Team Wellness/WSH Initiatives a. AP shared the chart for Team Wellness participation from all outlets for the period July to October 2022. Highest participation was from Accounts, followed by Front Office and Membership. For the October events, highest participation was from Bowling and Fire-fighting exercise. More fire-fighting and first-aid refresher trainings are coming in the next few months and participants for these exercises will be included in the lucky draws as well.

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b. RC suggested for non-physical wellness activities and AP shared that he is already in discussion with a mental wellness coach (during Covid) and currently negotiating for the dates and rates. AP also added that he will be introducing other activities such as meditation. c. Festive Step-a-thon

AP introduced “Festive Step -A- Thon” which will run from November 1 to January 2023. This is in response for those who cannot participate in running activities. Team members need to clock in 10,000 steps daily and submit a screenshot of total steps. Vouchers and exclusive gifts will be given as lucky draw prizes, and more submissions would have higher chances of winning. d. AP shared the ongoing WSH programs in the Club with boxes in yellow texts as new initiatives, in support for those already in place.

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e. Team Wellness Channel is already launched and 47 team members have subscribed.

f. Safety Orientation, more practical safety orientation with team members such as fire-fighting practical and “code purple” (bomb threat) exercise with Front Office and Security team .

g. Safety Champion/Hazard-Safety Report Form, “Safety starts with you” posters will be displayed around the Club, along with QR code stickers for team members to scan and report any potential hazard in the Club especially around their work area. h. WSH Digital page, AP is in discussion with Marcomm to create a digital page for the WSH board. This portal will contain safety briefing materials and resources that team leaders can access and provide to their respective teams during briefings.

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i. Safety Champion Criteria, AP addressed the Committee on any suggestions for the criteria. RC brought up risk assessment, hazard identification, and action-based incidents like first aid, firefighting, and similar things. NM suggested for Palani as having done most of the briefings, but AP advised to exclude DMs as it is their duty. AP further suggested for teammembers on the ground who exemplifies safety or a particular incident wherein a team member acted as life saver.

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C) Any Other Business

a. WSH Organization Chart

NM shared the updated WSH Committee Organization chart with one more representative for Admin Office to be filled. NM recommended Fadhil being Events-in-charge. RC also recommended Annabelle considering her safety background and Crystal, as suggested by EY.

b. Upcoming Events: 

Fire Fighting practical at Rooftop, November session TBA  First Aid Refresher, CPR & AED in November TBA. AP shared that we are one of the few organizations that has more than 100 first-aiders in the team  WSH Exco meeting on Nov 30 at 10am  Fire Drill, tentative on Dec 20 at 3pm  Meditation and Mental Wellness workshops

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D. Other matters a. MJ shared about introducing lawn ball as wellness activity as discussed during SM meeting. MJ to discuss with AP the details and plans along with Tanglin Club (TC). He will also arrange with TC to have someone assist during the game. RC also shared that the game is quite popular in Australia, usually played during backyard barbecues. b. EY asked if we will be having the Annual Staff health screening. Mylene confirmed there will be one in January. c. EY also suggested for physical recovery as we engage in sports and activities and to possibly partner with physiotherapists for long term recovery whereby team members can avail of discounted rates or packages. AP agreed as this also addresses musculoskeletal concerns. MS also said that PD will consider having vendors do neck massage during health screening. d. RC recommended having prehab, such as providing guidelines on how long staff members must sit and what stretches they can complete, teaching them the right warm-up techniques, and how to carry objects, especially those involved in manual handling. e. AP followed up with RC about PDPA being under WSH Committee as mentioned during the last meeting. RC explained that with Mylene and Janice taking the lead on PDPA as assisted by Fadilah, they will need a robust committee to assess where they are at. RC also thinks that this involves safety and data privacy issues. PDPA team will create the policies for other groups including WSH. f. Finally, NM shared that the upcoming fire drill will be more advanced, with a simultaneous bomb sweep and fire drill following.

Meeting adjourned at 10.31 am. Recorded by: Rose Hebrona Vetted by: Anthony Pabalan Approved by: Nerang Mohammad

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September 29, 2022 Meeting Minutes

WSH Quarterly 1 Minutes of Meeting Date: September 29, 2022

Time: 10 am Venue: Zoom

Attendees: Nerang Mohammad (NM) - Chair

Mylene Soh (MS)

Eleen Yap (EY)

Rick Coate (RC)

Mack Tan

Randy Lew

Anthony Pabalan (AP)

Simon Chelliah Juliany Kurnia

Kimberly Lim

Duxbury Low

Crystal Ng Mike Tan

Anita

Ronald Ho

Dan Durkin

Stanley Cornelius Annabelle Yong

Dennis Salao Fazimah Fazil

Stephen Chong Catherine Nicholls

Rose Hebrona

Absent with apologies Julie Zul Mark James

Record of Meeting:

S/N Item 1.

a. Chair called the meeting to order at 10.05am and welcomed Mylene, Stanley and Crystal to the WSH Committee. Chair then handed over to AP to discuss the meeting’s agenda. A) Club Incidents a. AP shared that the meeting was called to address WSH Council’s strong message on the alarming spike of workplace death incidents in SG, as discussed during the WSH Conference he attended last week. The Council called out the need for all team leaders to review processes and ensure that we operate in a safe environment and therefore eliminating further incidents. ACOP (Approved Code of Practice), which will take place in October, is WSH’s and MOM ’ s response to this alarming workplace deaths. b. Club incidents are still mostly comprised of Member incidents involving sports injuries (taekwondo, tennis & gym) and injuries that occurred outside the Club wherein first-aid were rendered. Cuts sustained from damaged Club furniture & equipment were also reported. AP requested for Team Leaders to review their respective outlets’ equipment & facilities prior to opening their outlets to identify any potential hazard/s. c. Meanwhile, staff incidents also recorded cuts resulting from hasty operations. Again, AP urged Team Leaders to allot time to inspect their working areas prior to start of operations. Health issues and injuries outside the club as well as slips, trips and falls (STF) also comprised the rest of staff incidents. AP further shared that STF is now the no.1 workplace incident in Singapore. Though harmless, this cannot be neglected as they cause long term injuries. d. In comparison from previous year, the incidents may be small in number, however, we may end up with the same level as last year ’s based from the projection. e. AP reminded everyone to look at our surroundings and address any hazards and not to rush and to think of safety all the time.

2.

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3. B) ACOP (Approved Code of Practice) – Code of Practice on Workplace Safety and Health (WSH) Risk Management a. AP shared the following information as discussed from last week’s WSH Conference:

AP further shared that though fatalities were mainly in construction industry, we cannot be complacent as what could be a mere incident could lead to a fatality (cited a hotel incident that happened 4 years ago). The number of fatalities is very serious as this involves lives and families. ACOP also entails higher accountability on management for fines and non-compliance. AP further informed that Club should review work processes and to work with BizSafe vendors.

b. AP also discussed about ACOP principles as follows:

With the above principles, AP asked that Team leaders incorporate safety whenever possible during team briefings. Furthermore, principle 4 empowers staff to participate in WSH activities, allowing staff to speak out without being penalized.

c. Presently, below are the current WSH programs that the Club runs:

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These programs however, don’t seem enough as these don’t reach a lot of our staff and they don’t feel empowered enough to be part of our safety culture. d. To further boost these measures, WSH will introduce few more initiatives as presented below:

e. With these added initiatives, WSH continues to explore various communication platforms to reach a broader audience. f. RC commended AP for a great presentation and asked for a copy to present to GC and other standing Committees, in a more condensed format. RC suggested to send communications and messages in different languages and hard copies for those without access to emails. He also

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mentioned about seeking feedback & consultations with staff on what risk or hazards they face and how to improve things, especially for those involved in manual handling. RC also raised that PDPA should fall under WSH as Club holds personal data of staff, and regularly assuring them that data are secured especially with the global issue on data theft and security. RC again stressed that safety should be the first agenda in every team meeting. g. RC also asked on Club’s status and on how we are benchmarking with ACOP. AP assured that the Club, being BizSafe certified, has covered everything under ACOP. What resonates to us is that we have to communicate more and integrate these practices in our business decisions. AP further shared that the government had come up with this as some industries, especially those operating in high- risk environment are not even BizSafe certified and don’t have risk management. C) Team Wellness a. Team Wellness participation for the 1 st Quarter, with Accounts clocking the highest number of participants, followed by Front Office and Housekeeping:

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b. Team Wellness WhatsApp Channel:

c. TAC 74 th Birthday Virtual Fun Run, last submission of activities on Sep 30. Participants who completed the VFR will receive a finisher shirt and singlet.

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d. TAC 74 th Birthday bash. AP congratulated all staff involved with the event, acknowledging Fadhil for working with DMs, Security and Abdul in safety planning and incorporating safety throughout the event. He further expressed that this is what we would like to see in our workplace. AP also lauded Zack in engaging WSH Committee to ensure that they ran their recent event with safety measures in place.

5.

D. AOB

a. AP stressed on the timely reporting of incidents and highlighted that staff do not report to work if unwell and on MCs. b. On First Aid boxes, AP asked that outlets look into the expiry dates of the items and make sure that items are sufficient for operations. c. Mylene asked how often meetings are conducted. AP said EXCO are on monthly basis, while the WSH Committee is quarterly. This quarterly meeting would’ve been in October except that ACOP matters need to be addressed urgently. d. Mylene also suggested that HODs should cascade this information during their department meetings to make it more impactful, stressing the importance of workplace safety. She also recommended the physical distribution of this info by HODs for those staff who doesn’t have access to digital info. e. AP thanked Mylene for echoing the essence of ACOP and once again expressed that this should be part of every team meeting’s agenda. AP also shared that posters are displayed in strategic places around the club for staff awareness on the various WSH programs as well as safety reminders especially for the elderlies. f. Mylene expressed PDs full support and participation in the upcoming WSH programs. g. In conclusion, Chair thanked AP for a very informative sharing, and everyone for their attendance and support.

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Meeting adjourned at 10.53 am. Recorded by: Rose Hebrona Vetted by: Anthony Pabalan Approved by: Nerang Mohammad

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August 16, 2022 Meeting Minutes

WSH Quarterly and Exco Minutes of Meeting Date: August 16, 2022

Time: 2.00pm Venue: Zoom

Attendees: Nerang Mohammad (NM) - Chair

Angie Ng (AN) Mark James Dan Durkin Fazimah Fazil

Eleen Yap (EY)

Rick Coate (RC)

Mack Tan

Anthony Pabalan (AP)

Simon Chelliah

Julie Zul (JZ) Rachel Ng Ronald Ho Azlan Januir

Zaid Idris

Anita

Joanne Lee Zack Leong

Abdul Latip Bin Borhan

Mee Ying Siew

Rose Hebrona

Annabelle Yong

Absent with apologies: Michael Chia Randy Lew

Record of Meeting:

S/N Item 1.

a. Chair called the meeting to order at 2.06pm and handed over to AP to discuss the meeting’s agenda. A) Club Incidents a. AP shared that the past FY 2022 has had the lowest no. of incidents recorded in comparison to the last 3 years (2019-2021). Also, there were not much incidents for the past few months and the Club was fairly quiet. b. Member incidents comprised of sports injuries (happening mostly at the tennis courts) and injuries that occurred outside the Club wherein first-aid were rendered. There was a decrease in the no. of incidents involving the Walholla after the installation of safety features. AP thanked NM and EY for working on it. c. Meanwhile, staff incidents mostly involved knife cuts, prevailing health issues (diabetes, high blood pressure, high cholesterol, etc.) & injuries outside the Club, as well as slips, trips and falls (non-serious). AP further shared that slips, trips and falls is the no. 3 workplace incident in Singapore. He also commended the Stewarding team for diligently cleaning the floors especially in the kitchens. d. Overall, lower incidents reported compared to last year. e. It was noted on the Sick Leave report, that there was a big jump in medical leave due to Covid- 19 positive cases. FY 22 doubled to 1498 versus average of 700+ from the last 3 years (2019- 2021). f. Though figures were hard to compare due to government restrictions, AP shared that should the basis be on pre-covid numbers, the Club averages about 700 sick leaves a year which is equivalent to 2 staff not working for the whole year. g. On the other hand, no record was available for unpaid medical via QuickHR for July-Dec 2021.

2.

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h. AP thanked everyone especially the Team Leaders who are receptive and working with DMs whenever incidents occur, to prevent its recurrence. He further stressed to report any staff injuries while at work and to promptly notify the DMs to raise an incident report for timely reporting to WICA. B) Team Wellness a. AP was pleased to share that the Team Wellness programs are trending to be stable and steady. b. The following were the programs for the past 6 months and FY 22 in summary:

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c. The recently concluded Team Wellness Virtual Race had 80 participants registered. To date, 46 participants have completed the race and collected their race t-shirts. Team members can still submit their completed entries and collect their race t-shirts. d. The following are the top performers for each category and the lucky draw prize winners:

e. AP thanked RC for the lucky draw prizes and requested Annabel to organize luncheon with the winners. f. AP once again encouraged everyone to inform team members to join the programs. Schedules are posted in the WA channels created for badminton, basketball and football as well as posters are out for more information on other WSH programs for the month of August. g. AP also flagged to PD to start planning for the next health screening.

5.

C) Any Other Business

a. Additional highlights: 

BizSafe Level 3 recertification

 2 SPF workshops, total of 112 participants  12 Safety audits and inspections  3 Safety Drills

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

3 WSH Meetings

b. Upcoming: 

TAC-SOC-Embassy joint exercise – Aug 18  Bomb Sweep Exercise – Aug 25, 3pm (Bomb Threat TTX last Aug 15)  TAC Fun Run – September  More Fire Fighting Practical, targeted for front of the house teams, (previous fire-fighting practical was attended by 40 kitchen staff)  First Aid Refresher, CPR & AED – TBA D. Other Matters a. RC thanked AP for a good presentation and asked to circulate the slides to everyone. AP to send the slide deck to Team leaders, including group leadership. b. With “Talk to Us” , RC asked if it was possible to make it more safety focused so that Members are able to highlight any safety issues. AP suggested that it can be added in the category and addressed this with Marcomm. c. RC also addressed everyone to send in their feedbacks about iSabel before it can be rolled out to the wider team members. AP suggested to launch more campaigns on mental wellness. PD to organize feedback after its preliminary stage as per RC along with the Great Place to Work certification in September. d. RC further shared that he is in talks with another group (members) to present mental well-being talks to staff as well as members. e. JZ asked Mack on how far back first-aid trainings are being planned. Mack informed that at least a month’s notice. JZ then requested, seconded by EY, for at least 2-months advance notice to better manage the team’s rosters. Mack will work on it. f. AP shared that Mack’s training is being conducted by external contractor and involves getting certification or re-certification, whereas the one with Abdul is a 1 ½ hour refresher only and targets first responders & first aiders. g. NM once again reminded everyone that reporting is very critical not only for WICA but most importantly to avoid similar incidents in the future.

6.

Meeting adjourned at 2.29pm. Recorded by: Rose Hebrona Vetted by: Anthony Pabalan/Julie Zul Approved by: Nerang Mohammad

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