Magazine Sep/Oct 2017

RANT & RAVE We receive hundreds of valuable feedback from our Members each month. Positive or constructive, your comments are important in helping us assess our services and offerings, and enable us to identify ways to better meet your needs.

Read on for a selection of our most recent Member feedback.

I wish to thank all Club personnel who responded so quickly and professionally to our family emergency on Sunday, July 16. My elderly father suffered a minor stroke. When we asked for assistance, Ronald and Yusman were there immediately and especially comforting in our time of distress. My father is now recovering in hospital. I am so proud to be a member of a Club that has a heart. No wonder my son insisted on being a member when he turned 21! Truly a caring Club! Thank you once again.

Ever since I have developed allergies to wheat and gluten, I have not been able to enjoy many of the buffets. It would be nice if there were more gluten-free options available in the buffets.

Thank you for your feedback,

Thank you for your email, and we appreciate your kind words. We are glad our staff exemplified the values

and that is something we will certainly take into consideration when planning buffet selections in future. On a side note, Eagle’s Nest has started offering an a la carte gluten-light menu since February. Dishes include Club signature Wasabi Prawns, Salmon Cobb Salad, customized pizza, Crispy Battered Fish & Chips and more. Based on Members’ feedback, this menu might be expanded in future – do keep a lookout!

we stand by during the incident, and we hope your father is recovering well!

We are glad you enjoyed your stay at the resort! This is just one of the many ways The Club gives back to our Members to thank them for their support, especially during this Redevelopment period. Do look out for our upcoming 12 days to Christmas Lucky Draw from December 14-25!

Last year I won a 2N stay at The Ungasan Cliff Resort in Bali. We just returned from 3 nights there. It was absolutely amazing!!! We are definitely planning to stay there again this year!!! We took many pics and had a really relaxing long weekend.

We want to hear from you! Email your feedback to info@amclub.org.sg. Your comments may be published in subsequent issues of our magazine.

11 THE AMERICAN CLUB SEP / OCT 2017