Magazine Nov/Dec 2016

FOOD & BEVERAGE Service Average score % Eagle's Nest 4.85 69% Union Bar 5.6 80% Poolside 5.08 73% Thyme Café 5.77 82% HOME 5.25 75% TSF 5.19 74% TSF Bar 5 71% CR 4.66 67% 5.175 74%

CLUB SERVICES Service Average score

FITNESS & LEISURE Service Average score

YOUTH Service

%

%

Average score

%

Concierge 6.3

90% 87%

Pool / Aquatics

5.06

72%

Kid's Library 5.58 Poolside Zone 5.14

80% 73% 77% 69%

Adult Library

6.11

Gym

5.24

75%

The Zone Classes/ Programs Birthday Parties

5.37 4.86

Business Center Essentials

5.64

81%

Tennis

4.7

67% 68% 76% 67%

Squash

4.73

5.75 5.81

82% 83% 85%

Bowling Alley 5.31

5.22

75%

sên

Group Fitness Classes

4.72

5.922

5.234

75%

Changing Rooms (Poolside)

4.44

63%

Changing Rooms (lower level)

4.78

68%

4.8725 70%

Ambience Average score

%

Ambience Average score

%

Ambience Average score

%

Ambience Average score

%

Eagle's Nest 4.87

70%

Concierge 5.72

82%

Pool / Aquatics

4.74

68%

Kid's Library 5.14

73%

Adult Library

5.31

76%

Poolside Zone 4.98

71% 73% 69%

Union Bar

5.82

83% 72% 82% 73% 74% 70%

Gym

4.94 4.62 4.54

71% 66% 65% 73% 63%

The Zone Classes/ Programs Birthday Parties

5.1

Business Center Essentials

5.08

73%

Poolside 5.01

Tennis

4.82

Thyme Café HOME

5.72

Squash

5.2

74% 77% 76%

5.01

72%

Bowling Alley 5.08

sên

5.37

5.1

Group Fitness Classes

4.43

5.336

5.01

72%

TSF

5.19 4.89

TSF Bar

Changing Rooms (Poolside)

4.16

59%

CR

3.9 56% 5.0625 72%

Changing Rooms (lower level)

4.45

64%

4.62

66%

Food

Average score

%

Range of Services

Average score

%

Range of Services Pool / Aquatics

Average score

%

Range of Services

Average score

%

Eagle's Nest 4.79

68%

Concierge 6.02

86%

4.95

71%

Kid's Library 5.32

76%

Adult Library

5.67

81%

Poolside Zone 5.03

72% 75% 70%

Union Bar

4.88

70% 72% 76% 67% 72% 68%

Gym

5.14 4.75 4.67

73% 68% 67% 76% 64%

The Zone Classes/ Programs Birthday Parties

5.22 4.88

Poolside 5.05

Tennis

Business Center Essentials

5.46

78%

Thyme Café HOME

5.34

Squash

5.27 5.71

75% 82% 80%

Bowling Alley 5.3

5.17

74%

4.71 5.05 4.76

sên

Group Fitness Classes

4.51

TSF

5.626

5.124

73%

TSF Bar

Changing Rooms (Poolside)

4.35

62%

CR

4.4 63% 4.8725 70%

Changing Rooms (lower level)

4.62

66%

4.78625 68%

4

THE AMERICAN CLUB NOV / DEC 2016