Annual Report 2018/19

STEADFAST SERVICE Underlying all the successes of redevelopment, The Club’s exemplary staff continue to deliver a strong culture of service. For ongoing improvement, The Club has invested in onboarding new hires, as well as training, development and redeployment for current staff. Skilled and certified employees rose to the challenges of new outlets and cross-training, demonstrating a can-do attitude. Award Winning HR Practices The Club won the inaugural Tripartite Alliance Award for Age Inclusive Practices, and was one of three winners to receive the Pinnacle Award. Presented by the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP), the awards recognize The Club for implementing fair, responsible and progressive employment practices in Singapore.

These awards serve as a wonderful acknowledgement of The Club’s effort in and commitment to creating and sustaining an age-inclusive workforce. This has been achieved through implementation of HR strategies, policies and programs to enable team members to realize their full potential.

In her post award interview with TAFEP, Lee Lee said:

” “ We feel very honored and proud to be one of the awardees. It’s once again an affirmation of our people practices and we want to share this award with all our people at The Club. As many of us know, the workforce demographics in Singapore are changing. More of our workforce are ageing but the older workers serve as really good mentors to the younger generation. Having the young and old working together creates diversity and enriches the exchange of experience. The old bring the work experience, the new ones bring the digital experience. So, working together in this way helps to strengthen our workforce. TAFEP has been great in sharing progressive HR practices with practitioners like us. We take these best practices and implement it in our organization, and these help us to continue and progress.

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The American Club 2018/19 ANNUAL REPORT